The first step in our process is a detailed intake. We want to make sure we fully understand all of your wants and needs. We want to make sure we understand any specific cultural care preferences. During the intake process, we talk to you and your family about your goals and how we can best help you maintain your independence while also making sure you have immediate access to the care you need.
Once we understand what services you need, we present you with a service agreement. After the service agreement is completed, we match you with the best team members for your situation and get to work.
We value open communication and regularly check in with you to make sure you are getting the care you need and answer any questions or concerns that you may have.
Moonlight Care acknowledges the traditional custodians of the country throughout Australia and their connections to land, sea, and community. We pay our respects to their elders past and present, and leaders emerging and their continuing cultural, spiritual customs and practices.
Moonlight Care acknowledges the traditional custodians of the country throughout Australia and their connections to land, sea, and community. We pay our respects to their elders past and present, and leaders emerging and their continuing cultural, spiritual customs and practices.